Help

Account Activation

You have to activate your account before you can access this system.

If you require an account, please contact the service desk or your underwriter, and request an activation code.

Once approved, you will receive an email with instructions on how to activate your account.

The account must be activated with 7 days, before the activation code expires.

Forgotten Password

If you have forgotten your username or your password, please contact the service desk or your underwriter, and request a password reset.

Once approved, you will receive an email with instructions on how to reset your password.

Account Locked

Your account may have been locked if a wrong password has been entered repeatedly.

Please contact the service desk or your underwriter, and request a password reset.

Account Disabled

Your account has been disabled by an administrator.

If you believe that your account has been disabled in error, please contact the service desk or your underwriter, and request a password reset.